What is house of quality??
QFD is a methodology for defining the customer’s desires in the customer’s own voice, prioritizing these desires, translating them into engineering requirements, and establishing targets for meeting the requirements.
Steps in QFD Method:
1. Determining Customer Needs
Goal: Develop a complete list of all requirements
2. Determining Relative Importance of the needs (Done)
Goal: Evaluate importance of each needs
3. Competition Benchmarking (Done)
Goal: Determine how the customer perceives the competition’s ability to meet the requirements
4. Translating Customer Need into Product Specifications
Goal: Develop set of engineering requirements (design specifications) that are measurable
5. Setting Engineering Targets for the Design
Goal: Determine target values for each engineering requirements
No comments:
Post a Comment